FAQs
FAQs
Operations
Operations
What is Gems Paradise?
Gems Paradise is a gemstone and jewelry brand specializing in fine gemstones and handcrafted jewelry pieces. Our website serves as a digital showcase of our collections and brand philosophy.
Is this an online shopping website?
No. Our website is a brochure platform only. Products displayed are for viewing and inquiry purposes. Purchases are handled through direct consultation.
Where is Gems Paradise located?
Our operations are based in India, and we cater to clients across domestic and international markets through consultations and authorized partners.
How can I contact Gems Paradise?
You may reach us through the Contact Us form, email, or phone number listed on the website. Our team will respond within 1–2 business working days.
Do you work with international clients?
Yes, we work with clients globally and assist with product inquiries, customization, certifications, and international logistics through direct communication.
Are your gemstones certified?
Yes, all our gemstones are accompanied by recognized laboratory certifications confirming authenticity and quality.
Do you offer custom or bespoke services?
Yes, we offer customized gemstone and jewelry solutions based on client requirements through personal consultation.
Are your designs proprietary?
Yes. All designs showcased on the website are the intellectual property of Gems Paradise and may not be reproduced without written consent.
What is Gems Paradise?
Gems Paradise is a gemstone and jewelry brand specializing in fine gemstones and handcrafted jewelry pieces. Our website serves as a digital showcase of our collections and brand philosophy.
Is this an online shopping website?
No. Our website is a brochure platform only. Products displayed are for viewing and inquiry purposes. Purchases are handled through direct consultation.
Where is Gems Paradise located?
Our operations are based in India, and we cater to clients across domestic and international markets through consultations and authorized partners.
How can I contact Gems Paradise?
You may reach us through the Contact Us form, email, or phone number listed on the website. Our team will respond within 1–2 business working days.
Do you work with international clients?
Yes, we work with clients globally and assist with product inquiries, customization, certifications, and international logistics through direct communication.
Are your gemstones certified?
Yes, all our gemstones are accompanied by recognized laboratory certifications confirming authenticity and quality.
Do you offer custom or bespoke services?
Yes, we offer customized gemstone and jewelry solutions based on client requirements through personal consultation.
Are your designs proprietary?
Yes. All designs showcased on the website are the intellectual property of Gems Paradise and may not be reproduced without written consent.
What is Gems Paradise?
Gems Paradise is a gemstone and jewelry brand specializing in fine gemstones and handcrafted jewelry pieces. Our website serves as a digital showcase of our collections and brand philosophy.
Is this an online shopping website?
No. Our website is a brochure platform only. Products displayed are for viewing and inquiry purposes. Purchases are handled through direct consultation.
Where is Gems Paradise located?
Our operations are based in India, and we cater to clients across domestic and international markets through consultations and authorized partners.
How can I contact Gems Paradise?
You may reach us through the Contact Us form, email, or phone number listed on the website. Our team will respond within 1–2 business working days.
Do you work with international clients?
Yes, we work with clients globally and assist with product inquiries, customization, certifications, and international logistics through direct communication.
Are your gemstones certified?
Yes, all our gemstones are accompanied by recognized laboratory certifications confirming authenticity and quality.
Do you offer custom or bespoke services?
Yes, we offer customized gemstone and jewelry solutions based on client requirements through personal consultation.
Are your designs proprietary?
Yes. All designs showcased on the website are the intellectual property of Gems Paradise and may not be reproduced without written consent.
Purchase Guide
Purchase Guide
How do I inquire about a product displayed on the website?
You may submit an inquiry through the product inquiry form, email us, or contact our team directly for detailed information on availability, specifications, and pricing.
How are purchases completed if this is not an e-commerce website?
All purchases are completed offline through direct consultation with our sales team, either in person or through secure communication channels.
Do you provide price details on the website?
Prices are not displayed online as gemstone values vary based on size, quality, certification, and customization. Pricing is shared upon inquiry.
Can I request a private viewing or appointment?
Yes. You may request a personal appointment or virtual consultation for product viewing and selection.
Do you offer international shipping?
Yes, international shipping is arranged on request in compliance with customs, insurance, and export regulations.
What payment modes are accepted for purchases?
Payment details are shared directly with confirmed clients and may include bank transfers, approved payment gateways, or other secure methods as agreed during consultation.
Can products be customized before purchase?
Yes. We offer bespoke gemstone selection, mounting, and design customization based on client preferences.
Do you accept returns or exchanges?
Return and exchange policies are discussed individually at the time of purchase and documented in the final sales agreement.
How is product authenticity ensured?
Each gemstone is accompanied by proper certification, quality checks, and verification prior to delivery.
Who should I contact for purchase-related assistance?
Please reach out to our team via the Contact Us page or official email mentioned on the website for any purchase guidance.
How do I inquire about a product displayed on the website?
You may submit an inquiry through the product inquiry form, email us, or contact our team directly for detailed information on availability, specifications, and pricing.
How are purchases completed if this is not an e-commerce website?
All purchases are completed offline through direct consultation with our sales team, either in person or through secure communication channels.
Do you provide price details on the website?
Prices are not displayed online as gemstone values vary based on size, quality, certification, and customization. Pricing is shared upon inquiry.
Can I request a private viewing or appointment?
Yes. You may request a personal appointment or virtual consultation for product viewing and selection.
Do you offer international shipping?
Yes, international shipping is arranged on request in compliance with customs, insurance, and export regulations.
What payment modes are accepted for purchases?
Payment details are shared directly with confirmed clients and may include bank transfers, approved payment gateways, or other secure methods as agreed during consultation.
Can products be customized before purchase?
Yes. We offer bespoke gemstone selection, mounting, and design customization based on client preferences.
Do you accept returns or exchanges?
Return and exchange policies are discussed individually at the time of purchase and documented in the final sales agreement.
How is product authenticity ensured?
Each gemstone is accompanied by proper certification, quality checks, and verification prior to delivery.
Who should I contact for purchase-related assistance?
Please reach out to our team via the Contact Us page or official email mentioned on the website for any purchase guidance.
How do I inquire about a product displayed on the website?
You may submit an inquiry through the product inquiry form, email us, or contact our team directly for detailed information on availability, specifications, and pricing.
How are purchases completed if this is not an e-commerce website?
All purchases are completed offline through direct consultation with our sales team, either in person or through secure communication channels.
Do you provide price details on the website?
Prices are not displayed online as gemstone values vary based on size, quality, certification, and customization. Pricing is shared upon inquiry.
Can I request a private viewing or appointment?
Yes. You may request a personal appointment or virtual consultation for product viewing and selection.
Do you offer international shipping?
Yes, international shipping is arranged on request in compliance with customs, insurance, and export regulations.
What payment modes are accepted for purchases?
Payment details are shared directly with confirmed clients and may include bank transfers, approved payment gateways, or other secure methods as agreed during consultation.
Can products be customized before purchase?
Yes. We offer bespoke gemstone selection, mounting, and design customization based on client preferences.
Do you accept returns or exchanges?
Return and exchange policies are discussed individually at the time of purchase and documented in the final sales agreement.
How is product authenticity ensured?
Each gemstone is accompanied by proper certification, quality checks, and verification prior to delivery.
Who should I contact for purchase-related assistance?
Please reach out to our team via the Contact Us page or official email mentioned on the website for any purchase guidance.