Effective Date:2 December 2025
By accessing or using this website https://gemsparadise.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any of these Terms, please do not use this Site. These Terms govern your access to and use of the Site, and any inquiries or purchases made through our contact channels.
1. Use of the Site
1.1 General Use. You may browse and view the content of this Site for your personal, non-commercial use only. You may not copy, reproduce, republish, upload, post, distribute, transmit, or otherwise exploit any material from this Site for commercial purposes without our prior written consent.
1.2 Compliance with Laws. You agree to comply with all applicable local, national, and international laws when using this Site.
1.3 Prohibited Conduct. You may not use the Site to transmit or upload any materials that are unlawful, harmful, defamatory, infringing, or otherwise objectionable. We reserve the right to suspend or terminate access for any user who violates these Terms.
2. Intellectual Property
2.1 Ownership. All content on the Site — including text, images, designs, logos, photographs, and layout — is the intellectual property of Gems Paradise (or, where indicated, its licensors) and is protected by applicable copyright, trademark, and other intellectual property laws.
2.2 Restrictions. You may not:
Modify, reproduce, distribute, or publicly display any of the Site content without prior written consent.
Use our trademarks or logos without permission.
Use any data-scraping, framing, or similar data-gathering tools on the Site.
2.3 Feedback. If you send us any feedback, suggestions, or ideas regarding the Site or our products, you grant Gems Paradise a perpetual, irrevocable, royalty-free, worldwide license to use, modify, reproduce, display, and distribute that feedback in any form.
3. Product Information, Inquiries & Purchase Process
3.1 Brochure Purpose Only. The Site is a digital brochure — it is not an online store. Product listings, images, descriptions, and specifications are provided for informational purposes only and do not constitute a binding offer to sell.
3.2 Inquiries and Quotes. If you are interested in a product, you may contact us via the “Contact Us” form, email, or phone. We will then provide availability, certification, customization options, pricing, shipping, and other relevant details.
3.3 Non-Binding Estimates. Any price, weight, gemstone grade, or other quote we provide is an estimate and subject to final inspection, gemstone availability, certification verification, and agreement between you and Gems Paradise.
3.4 Custom Orders. For bespoke or customized requests, we will confirm design specifications, gemstone selection, making charges, lead time and other details in writing. Final orders are only confirmed once both parties have agreed in writing (e.g., via email or formal agreement).
3.5 Shipping & Delivery. If international shipping or courier services are requested, shipping costs, customs duties, taxes, insurance, and relevant compliance requirements will be communicated separately. Ownership and liability for the shipment pass to you as per mutually agreed terms.
3.6 Payment Terms. Payment methods, currency, deposit requirements (if any), and payment schedules will be communicated individually once an order is confirmed. Payments must be completed per agreed terms before any delivery or dispatch.
3.7 Returns, Exchanges & Cancellations. Because gemstone and jewelry items are bespoke or unique, any return, exchange or cancellation is subject to mutual agreement and must be documented in the final sale agreement.
4. Disclaimers & Limitations of Liability
4.1 No Warranty. The Site and all its content are provided “as is” and “as available,” without any warranty — express or implied — of any kind, including accuracy, completeness, fitness for a particular purpose, or non-infringement.
4.2 No Liability for Use. Gems Paradise shall not be liable for any damages — direct, indirect, incidental, special, consequential, or punitive — arising out of your use of (or inability to use) the Site or reliance on any information, including product descriptions or images.
4.3 Third-Party Services. If we share information with third-party service providers (e.g., logistics, payment gateways, certification labs), Gems Paradise is not responsible for their actions.
4.4 International Use. If you access the Site from outside India, you are responsible for ensuring compliance with your local laws. Gems Paradise makes no representation that the Site complies with laws of your jurisdiction.
5. Privacy and Data Protection
Your use of personal data is governed by our Privacy Policy. By using the Site, you acknowledge and accept how we collect, store, and process your data according to that policy.
6. Links to Other Websites
Our Site may contain links to external websites. Such links are provided for convenience only. Gems Paradise does not control, endorse, or take responsibility for the content or practices of these third-party websites. Visiting external sites via links from us is at your own risk.
7. Modification of Terms
Gems Paradise reserves the right to modify, update or replace these Terms at any time. The updated Terms will be posted on this page with a new “Effective Date.” Continued use of the Site after changes implies acceptance of the new Terms.
If you disagree with any changes, please discontinue use of the Site and notify us.
8. Governing Law & Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction — e.g., “the Republic of India” or “the State of Rajasthan, India”], without regard to its conflict of laws principles.
Any dispute arising from or related to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in [Your Jurisdiction].
9. Contact Information
If you have any questions about these Terms or require further information, please contact us at:
Email: gems@gemsparadise.com
Address / Phone: +91-9829064572
10. Acknowledgment
By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and any future updates.
